Manager of Print and Mail Services

Office Services

To Apply
Send resume/CV, cover letter, and reference list to:
person Laura Custer, Director of Human Resources
phone 859-344-3314
place Thomas More University, 333 Thomas More Parkway, Crestview Hills, KY 41017


Thomas More University is a private, Catholic, liberal arts institution located in the metropolitan Cincinnati area.  The University is student-oriented, and teaching is our primary focus.  Thomas More has a reputation for excellent education, community commitment, and student success, and takes pride in offering students an exceptional academic experience with small classes and committed faculty and staff. Thomas More serves approximately 2000 full- and part-time students on its beautiful campus in Crestview Hills, Kentucky.

As stewards of Thomas More University, it is expected that your work and contributions to our community will reflect the mission, values, and integrity of the University. We are committed to being a student-ready University and aspire to facilitate an interconnected community of excellence. In doing so, we will foster a sense of responsibility to others, act with respect, tolerance and compassion towards others, and care for God’s creation. Through this engagement, Thomas More University is a thriving and dynamic institution that espouses the values of a Catholic Liberal Arts education committed to the students that we serve today, those that we will serve tomorrow, and the communities our graduates will serve.

Basic Purpose

The Manager of Print and Mail Services is responsible for overseeing and managing print and mail services. The Manager will hire, train, and supervise a team of student workers to assist in daily tasks. This role requires excellent customer service to advise, coordinate, and manage a variety of print and mail tasks for faculty, staff, students, and external vendors.  

Core Competencies

  • Multitasking
  • Attention to detail
  • Customer Service
  • Organization

Principal Duties & Activities

  • Manage daily operations and priorities of mail and print services
  • Coordinate graphic, photocopy, and bindery functions to achieve quality printing in a timely, efficient, and cost-effective manner
  • Advise faculty, staff, and students on capabilities and limitations to recommend print options that meet their needs
  • Oversee postal mail collection, sorting, and distribution, including bulk mailings
  • Oversee shipping and receiving from UPS and Fed Ex
  • Establish and enforce University printing policies, including copyright and branding
  • Maintain compliance with federal postal regulations in the receipt, handling, and distribution of mail
  • Manage budget related to mail and printing services utilizing competitive bids, establishing chargeable costs, and contracting with local vendors for specialized jobs
  • Manage the maintenance of equipment to extend operational life
  • Train faculty, staff, and students on printers as needed
  • Evaluate and recommend print and mail technologies, methods, and equipment to best meet the University’s needs and budget
  • Develop and manage student workers by recruiting, hiring, training, and assigning work
  • Oversee departmental ordering of office supplies for the University
  • Complete reports and conduct cost analysis
  • Contribute to the overall success of Print and Mail Services by performing other duties and responsibilities as assigned


Education, Specialized and/or Technical Knowledge Requirements

  • Associate’s degree in business, information technology, graphic design or related field
  • Experience in print and mail services or related experience, preferably in a school setting
  • Working knowledge of Adobe Suite Software
  • Working knowledge of federal mail regulations and copyright laws
  • Ability to troubleshoot applicable software and hardware


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