Office Manager and Campus Visit Coordinator


To Apply
Send resume/CV, cover letter, and reference list to:
person Laura Custer, Director of Human Resources
phone 859-344-3314
place Thomas More University, 333 Thomas More Parkway, Crestview Hills, KY 41017


Basic Purpose:   The Office Manager/Campus Visit Coordinator will be the primary point of contact for all visits through the Office of Admissions. This position will serve as the front desk receptionist in the Admissions Office, providing exceptional customer service to prospective students and families. This position will plan, oversee, and manage the campus visit program for prospective students and coordinate with other offices across campus. As the office manager, they will also help assist with administrative tasks within the Office of Admissions.

Core Competencies

  • Excellent oral, interpersonal, and listening communication skills.
  • Demonstrated commitment to provide excellent customer service
  • Ability to work independently on related duties
  • Able to prioritize and keep track of day of day activities
  • Excellent time management skills
  • Reliability and dependability
  • Ability to maintain confidentiality of student information

Principal Duties & Responsibilities

  • Serve as first point of contact when visitors enter the Office of Enrollment Management and Office of Financial Aid. Welcome all prospective visitors to campus and ensure they are introduced to their scheduled appointment in a timely, friendly fashion.
  • Monitor clerical responsibilities:
    • Receive and manage all calls to the main enrollment line extension
    • Receive and manage all calls to the University switchboard
    • Front line reception for Office of Financial Aid, Office of Admissions, and Office of Registrar
    • Oversee purchase orders and invoices for the Office of Admissions
    • Oversee Ambassador program (student workers)
    • Schedule appointments
    • Schedule campus visit requests
    • Oversee student tour guides for campus visit program
    • Order all office and hospitality supplies
  • Contact faculty members, coaches, and enrollment staff regarding day-of changes in visit schedules.
  • Provide administrative support to the enrollment office. This will primarily include handling daily and weekly mailings and emails. It will also include monitoring the Ambassador (student worker) program.
  • Respond to inquiries concerning the enrollment process including financial aid and admissions.
  • Provide general information regarding the enrollment and financial aid process.
  • Basic understanding of G-MAC and NCAA rules and regulations
  • Other duties as assigned.

Education, Specialized and/or Technical Knowledge Requirements

Education:         Bachelor’s degree preferred, or equivalent administrative experience

Experience:      2-3 years office experience required

                       General knowledge of admissions processes, visit coordination, PO/Invoicing preferred.

Skills:              Strong organizational and communication skills.  Ability to move from one task to another in a fast-paced environment.  Excellent computer and customer service skills required. Knowledge of Microsoft Word, Excel and Power Point.

As stewards of Thomas More University, it is expected that your work and contributions to our community will reflect the mission, values, and integrity of the University. We are committed to being a student-ready University and aspire to facilitate an interconnected community of excellence. In doing so, we will foster a sense of responsibility to others, act with respect, tolerance and compassion towards others, and care for God’s creation. Through this engagement, Thomas More University is a thriving and dynamic institution that espouses the values of a Catholic Liberal Arts education committed to the students that we serve today, those that we will serve tomorrow, and the communities our graduates will serve.


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