Title: Director of Housing and Residential Life
Reports to: Dean of Student Affairs
Department: Student Affairs
It is expected that all of the duties and responsibilities of this position will be performed in a manner that reflects the core values of Thomas More University, which include sense of responsibility toward your fellow human beings, respect for life, adherence to social work ethics, respect for diversity, professionalism, and compassion.
The Director of Housing and Residential Life directly oversees Residence Life and the Saints Community
Standards process. This person will provide leadership, direction, budget management, and supervision to develop a
healthy, safe living and learning environment that is conducive to personal growth, learning in and outside of the
classroom, and comfortable living. As the Conduct Officer, it is necessary to infuse an educational approach to the judicial
model to ensure all participants will learn from the process. This position also contributes to the vibrancy of the student
life experience by working with Campus Life and Student Success. This position has the opportunity to live on campus if
• Excellent oral and written communications skills.
• Demonstrated ability to collaborate and build partnerships across divisional lines.
• Ability to work effectively and ethically across cultural differences.
• Knowledgeable of Residence Life, Student Conduct, Title IX, and higher education trends and issues.
• Able to manage multiple tasks and be a problem solver.
• Employ evidence-based best practices to implement and evaluate residential living, student disciplinary policies
and procedures, student organization advising models, policies and procedures.
• Knowledge and understanding of student development theory and be able to apply it to creating a safe, healthy
and learner centered approach to the residence hall communities.
• Provides and values quality customer service to all students, faculty staff and community stakeholders.
• Exhibits a “student – customer first” orientation in providing exceptional service in all responsibilities and
interactions, demonstrating versatility in handling people and situations.
• Adapts willingly and quickly to changing priorities, responsibilities, and community needs and expectations.
1. Provide leadership and supervision of all aspects of a residence life program for approximately 500 students and
5 residence halls
2. Select, train, supervise & evaluate 1 Graduate Assistant for Residence Life, Residence Life Coordinator and 16
3. Coordinate all aspects of the housing process including application, housing assignments, and housing deposits
and data entry into Adirondack
4. Review housing verification forms and determine housing exemptions
5. Design, create, and execute a strategic plan for the Residence Life including facility long-term planning,
residential education initiatives/curriculum, staff development, and assessment initiatives to improve the quality
of life in the residence halls and meet the strategic initiatives/mission of the University
6. Coordinate all aspects of marketing and communication plans about Residence Life to new and current students
7. Provide oversight to the cancellation of housing and meal plans
8. Work closely with Aramark Food Service regarding the Meal Plans, hours of service and calendar of meals served
each academic year. Work to resolve any concerns regarding meal plans with student and Aramark Food Service
9. Serve as a member of the Facilities Committee, Retention Committee, Probation and Behavioral Intervention
Team and other University committees as assigned
10. Identify maintenance needs within the residence hall community and work closely with Director of Facilities to
coordinate repairs and work orders
11. Develop a series of reports reflecting occupancy, applications, deposits and residency requirements, resident
information using Adirondack (The Housing Director) and J1 University database
12. Oversee summer conferences and camps in conjunction with Campus Safety and Athletics
13. Partners with Campus Safety, Facilities & Maintenance, Food Service, and Athletics to maintain a safe healthy
14. Work closely with Athletics and Enrollment Management to coordinate supervision for overnight recruitment
15. Research and develop new partnerships with off campus housing properties to accommodate students on a
housing wait list if necessary
16. Review and update Residence Life website and recruitment material
17. Work closely with Campus Facilities to provide recommendations for facility improvements to the residence
18. Coordinate the Micro-Fridge program and Care Package program
19. Work collaboratively with faculty, staff, and students across campus to develop and support student progress and
retention initiatives for residence hall students
20. Create and manage emergency protocol response for residence hall staff and provide on-call support as needed
21. Coordinate Move-In-Day, Check-In, and Check-Out processes and programs
22. Coordinate and promote residential community-development programming experiences and learning outcomes
23. Create, write, edit and enforce all residence life policies, regulations, contracts, and procedures
Saints Community Standards
1. Serve as the Conduct Officer and adjudicate the student cases referred for disciplinary action
2. Coordinate with the Dean of Student Diversity, Engagement and Success to enforce the Saints Community
Standards, ensuring compliance with all campus policies, state and federal law
3. Train, advise, and educate students, faculty, administrators, and the larger University community with regard to
judicial procedures, student rights and responsibilities and community standards
4. Ensure the integrity of the judicial process and recommend changes in policies and procedures
5. Select Hearing Officers and coordinate training on an annual basis
6. Coordinate and/or conduct judicial hearings as needed to address disciplinary issues.
7. Review the outcomes of judicial hearings; implement sanctions; consult with students and others regarding
judicial matters, as appropriate
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8. Maintain judicial records with the Dean of Student Diversity, Engagement and Success
9. Collaborate with all University departments including Campus Safety and Athletics to resolve problematic student
behavior in ways that manage risk and bring resolution, with or without judicial action
10. Collaborate with internal and external agencies, the Wellness Counselor, Title IX Coordinator and Campus Safety
to develop and implement prevention programs to address students' high risk behaviors, particularly as they relate
to sexual misconduct, bystander intervention, alcohol, drug, and suicidal behavior
• Serve as a Title IX investigator
• Serve on the Behavioral Intervention Team, Crisis Management Team, and Title IX Team
• Assist in the coordination, development, and implementation of various departmental and University wide events
including Graduates Banquet, Graduation, Enrollment programs, Orientation, Move-in Day,
• Perform other related duties that assist in advancing the mission, vision, values, and goals of the University and
the Department of Student Affairs
Minimum Education: Master’s degree in higher education, counseling, or related field preferred
Minimum Experience: 2-3 years’ experience in higher education required preferably in the areas of residence life,
conduct, or student life programming