Director of Institutional Research & Assessment
Strategy and Impact
Send resume/CV, cover letter, and reference list to:
person Laura Custer, Director of Human Resources
place Thomas More University, 333 Thomas More Parkway, Crestview Hills, KY 41017
The Director of Institutional Research and Assessment will be tasked with coordinating a comprehensive research and assessment program supporting planning, decision-making, and strategy development. The director is responsible for all internal and external reporting, including the collection, analysis, interpretation, submission, and presentation of data and information. The director will serve as the primary lead for all accreditation work at the University.
- Attitude of service and ability to collaborate across departments
- Strong analytical skills
- Strong project management skills
- Excellent written and communication skills
- Ability to record, verify, and report data with a very high degree of accuracy
- Passion for professional operation and process improvements
Principal Duties & Activities
- Ensure that accurate and relevant data and supporting documentation are provided to meet the decision-making needs of the university. This includes the collection, analysis, interpretation, and presentation of data and information.
- Develop and manage data standards and a formal set of procedures using best practices for ensuring the validity and integrity of data collection, analysis, and reporting, including consistency across campus. Reconcile data (student enrollment, financial aid, etc.) for internal and external reporting purposes.
- Collaborate with IT Services to acquire, train, and expand the use of analytic tools to make information and analysis more readily available to the university community.
- Operate a variety of software packages used for data management, statistical analysis, and visual display of data; learn and apply emerging technologies as necessary.
- Coordinate and implement the design and production of regularly scheduled reports according to annual timelines.
- Work with multiple stakeholders to prepares and submit reports to government agencies and external organizations, including IPEDS, Kentucky state reporting, and common data set.
- Proactively advise and recommend to university leadership ways that institutional research can assist in promoting university-wide improvement. Anticipate questions through review of data, information, and research, including those related to institutional, state, and national conversations around higher education.
- Respond to requests for data from internal departments and serve as a technical resource and consultant to committees and project teams; clarify needs and assist stakeholders in developing and refining questions; understand available data, business definitions, and technical capabilities, and lead process improvements when necessary; identify and document information resources, including appropriate comparative data; provide data based upon needs to optimize utility of the results.
- Provide training and coaching on the collection and use of data, analysis, and information. Collaboratively convene discussions related to information needs and connect data owners and consumers.
- Incorporate applied research methods including mixed methods and qualitative approaches to collect and analyze data.
- Ensure compliance of privacy, security, and ethical issues of research and data use.
- Collaborate with managers and faculty to develop and implement a comprehensive system for assessing institutional effectiveness, including student learning, satisfaction, and administrative outcomes for all programs and services.
- Provide leadership and guidance for committees tasked with assessment; assist departments in designing, conducting, and reporting on assessment plans.
- Participate in special projects relating to institutional planning, assessment of outcomes, and institutional effectiveness.
- Lead a university survey strategy, including national, regional, and university surveys. Coordinate surveys for all university constituencies; serve as the primary contact for external surveys; assist internal stakeholders with appropriate survey design; facilitate delivery to participants; receive, analyze, and communicate results.
- Serve as the SACSCOC accreditation liaison to ensure compliance with accreditation requirements, familiarize the campus with accrediting policies and procedures, serve as the primary contact for SACSCOC staff, and complete all reports for SACSCOC. Serve on SACSCOC accreditation/reaffirmation teams (both on- and off-site).
- Collaborate with academic and institutional leadership to lead and monitor all specialized/programmatic accreditation activities. This includes applications, self-studies, site visits, annual reports, and substantive change reporting.
- Serve as the licensure agent for Kentucky Council on Postsecondary Education to ensure all licensure requirements are met, including maintenance of the university’s program inventory.
- Chair and serve on committees as requested.
- Hire, train, manage and evaluate direct reports.
- Oversee budgets related to areas of responsibility.
Education, Specialized and/or Technical Knowledge Requirements
- MA/MS in education, statistical analysis, research methodology, social sciences or related field, or any combination of education, training and experience that provides the required knowledge, skills and abilities of the position
- 5-7 years of related work experience in assessment, program evaluation, quantitative and qualitative research methods, research design, and statistical analysis, preferably in a higher education setting
- Familiarity with SACSCOC accreditation standards and processes
- Knowledge of federal and state compliance requirements and best practice in higher education
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